Citi Credit Cards Payment Methods

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Citi credit cards are offered through the large financial institution Citi Bank. There are a handful of ways that cardholders can make a payment on their accounts with the company, including over the phone, through the mail and over the internet. To find out how, continue reading below.



Option 1: Pay Your Citi Credit Card Bill Online

To make a payment for your Citi Credit Card bill over the internet, you will need to register an online account first. This can be done by going to the Register for Online Access page and following the instructions to set up your login credentials and online profile. Once you have your account all set up and you are ready to make an online payment, head over to the URL


On that website, you will enter the user ID and password you created during the registration process into the fields marked as such and choose “Make a Payment” in the dropdown under those fields. Then, click the “Sign On” button and simply follow the website’s instructions on how to complete your payment over the internet for the balance of your Citi credit card.



Option 2: Make a Citi Credit Card Payment through the Mail

If you prefer to make payments on your accounts through the mail, you can do so with your Citi credit card. To make your payment using this method, you will need to get a cashier’s check, personal check or money order prepared and made out to Citi. Then, write your Citi credit card account number somewhere on the payment itself and mail the payment to the following address at least five business days before it is due to ensure that your payment is received on time:


Citibank / Choice
PO Box 183037
Columbus, OH 43218-3051



Option 3: Phone Payments for a Citi Credit Card Bill

If you would like to make a payment on your account over the phone, you can do so by calling the Citi Consumer and College Student Cards General Account Information phone line, which you can reach by dialing (800) 950-5114. If you require the assistance of a TTY line, you can reach the same services by dialing (800) 325-2865. When calling, make sure that you have your Citibank credit card readily available to pull the details from as well as be ready to give the system your personal information for identity verification.

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